Kesaobaka Michael Ntsima

Network Engineer

Gaborone, BW.

About

Results-driven Network Engineer with 5+ years of progressive experience in ISP and service provider environments, specialising in advanced routing protocols (BGP, MPLS, OSPF) and backbone operations. Proven expertise in ensuring high network availability and performance through meticulous infrastructure management, proactive troubleshooting, and strategic service provisioning. Currently advancing skills in cloud and hybrid networking, particularly AWS architectures, and actively pursuing a Bachelor's degree to complement an Associate Degree in Software Engineering. Eager to leverage deep technical acumen and emerging cloud expertise to excel in core networking, NOC operations, and backbone engineering roles within dynamic telecom and ISP environments.

Work

Techno Trends (ISP)

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Assistant Network Engineer / Field Assistant

Gaborone, Gaborone, Botswana

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Summary

Spearheaded the installation, maintenance, and optimization of critical ISP network infrastructure, ensuring robust service delivery and high availability across diverse client segments.

Highlights

Engineered and maintained ISP network infrastructure, including routers, switches, and CPE, supporting continuous connectivity for government, corporate, and residential clients.

Resolved complex LAN/WAN issues and performed advanced network diagnostics, minimizing downtime and enhancing network performance across the client base.

Contributed to the resolution of BGP and routing-related issues, optimizing network stability and traffic flow within the ISP backbone.

Executed precise fibre and wireless installations and maintenance, ensuring reliable last-mile connectivity and infrastructure integrity.

Streamlined service activation, testing, and link verification processes, accelerating client onboarding and service readiness.

Techno Trends

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Field Assistant (Network Operations Support)

Gaborone, Gaborone, Botswana

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Summary

Provided essential field support for network operations, contributing to infrastructure deployments and maintaining high network uptime through effective fault resolution.

Highlights

Assisted in large-scale network infrastructure deployments, including cabling and equipment setup, facilitating the expansion of ISP services.

Supported critical fibre and wireless rollout projects, contributing to the timely expansion of network coverage and capacity.

Maintained consistent network uptime through rapid and effective field fault resolution, enhancing service reliability for end-users.

Conducted thorough connectivity testing and comprehensive documentation, ensuring network integrity and compliance with operational standards.

BOBS / STN Construction / Starware Enterprise

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ICT / Technical Support

Gaborone, Gaborone, Botswana

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Summary

Delivered comprehensive ICT support and managed systems infrastructure across diverse enterprise and public sector environments.

Highlights

Provided critical ICT support and troubleshooting for enterprise and public sector clients, resolving technical issues efficiently to maintain operational continuity.

Maintained and optimized systems and infrastructure, ensuring reliable performance and accessibility for various organizational needs.

Supported IT environments for a broad range of enterprise and public sector clients, adapting solutions to diverse operational requirements.

Education

Botswana Accountancy College (BAC)

Gaborone, Gaborone, Botswana
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Bachelor of Science Information Technology

Limkokwing University

Gaborone, Gaborone, Botswana
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Associate Degree Software Engineering (Multimedia)

Certificates

AWS Certified Advanced Networking – Specialty

Amazon Web Services

AWS Certified Solutions Architect – Associate

Amazon Web Services

CCNP Service Provider (Cisco Certified Network Professional)

Cisco

CCNA (Cisco Certified Network Associate)

Cisco

Skills

Service Provider & ISP Networking

BGP (routing policies, peering, path selection), MPLS (L2VPN / L3VPN), OSPF and IGP routing, IPv4 / IPv6 addressing, ISP backbone and access network architecture, Service Provider Routing, ISP Backbone Operations.

Network Operations (NOC)

Network monitoring, Incident escalation, WAN / LAN troubleshooting, Service uptime and availability monitoring, Fault isolation and response procedures, Field fault resolution.

Cloud & Hybrid Networking

AWS VPC architecture, Site-to-site VPN, Hybrid cloud networking, Cloud infrastructure design, VPC Design, VPN, Cloud Architecture, Transit Gateway, Direct Connect, Network Security, Advanced Routing.

Tools & Technologies

Cisco IOS / IOS-XE, Wireshark, SSH / PuTTY, Linux CLI (basic), Routers, Switches, CPE.

General Networking & IT Support

Network infrastructure deployments, Cabling, Equipment setup, Fibre and wireless installations and maintenance, Connectivity testing and documentation, ICT support, Troubleshooting, Systems and infrastructure maintenance.

Network Design & Planning

ISP backbone design, Redundancy and failover, Cloud networking design skills.

Projects

AWS Cloud Networking

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Summary

Engaged in practical application and design of cloud networking solutions on AWS, focusing on secure and scalable hybrid cloud architectures.

ISP Network Simulation (CCNP SP Lab)

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Summary

Designed and implemented a robust ISP backbone network within a CCNP Service Provider lab environment, focusing on advanced routing protocols and redundancy.